Read our full Zoho Assist review for more information. Zoho Assist also offers a 15-day free trial to give users ample opportunity to test the best features for their business. Other features such as video chat and session recordings are available in the more expensive Enterprise subscription plan for Remote Support, and in the Professional subscription plan for Unattended Access. Remote workers can share their screens with their colleagues during meetings, and toggle between multiple monitors. Zoho Assist's Unattended Remote Access tool easily controls devices, performing functions like reboots and shutdowns with a single click, or re-establishing the session that was active before a reboot. Technicians can connect to desktops safely from anywhere in the world on a desktop or mobile phone to troubleshoot and resolve a customer’s IT problems.įile transfers can be initiated to securely send updates and software patches using SSL 256-bit AES encryption. Zoho AssistĬloud-based remote access software Zoho Assist establishes on-demand, web-based sessions to manage various devices and servers from a distance. Read our full AnyDesk review for more information.

It's also cheaper than TeamViewer, which is never a bad thing. Its proprietary DeskRT video codec software compresses your videos for easier streaming, and creates more stable and lag-free functioning, even in areas with poor internet connectivity. Customers can even access devices remotely using a free web client, with free usage on both Android and iOS. Customers can maintain a much tighter grip on their network security as a result, which is only bolstered by the fact AnyDesk uses AES-256 encryption, with every session being encrypted from end to end.Īnother bonus is that AnyDesk supports all major platforms, including ChromeOS, Linux, Android, and even Raspberry Pi - in addition to the usual suspects of Windows and macOS. One of the best features of the AnyDesk software suite is that it allows users to self-host their own on-premise networks, and so no communications will be sent through AnyDesk servers. AnyDesk pitches itself as the direct competitor to TeamViewer, and many consider it to have better stability, faster speeds, lower latency, and superior overall performance.

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